One concept from the assigned reading, not
already discussed, that I found useful or interesting was conflict management.
I have learned about conflict management in other classes but not in the
context of diversity within small groups. Because of a culture and what one
thing may mean to Asians, may not mean the same thing to Hispanics or North
Americans for instance. For example, sharing homework isn't seen as sharing everywhere;
it can be seen as cheating. I found this idea fascinating. It's because of
notions like these that create conflict management within small groups. Where
the real challenge lies, is if the diverse people in the group can get passed
the misunderstanding and learn to accept the different understandings of each
individual. Problems can be resolved if the group can come to an understanding
with each other. This was definitely the most interesting concept I came across
in chapter five.
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